Delivery Information


1. Hongkong / Sinapore Airmail

 

(1) Shipping Fee: FREE

All items on our website which shipped by Hong Kong or Singapore airmail are for free.

 

If the total price is up to USD40, items will be shipped via registered airmail with tracking number for free.

 

That's to say, customer do not need to pay extra USD3 for the registered shipping fee.

 

 

(2) Shipping time

Shipping time is 7-20 business days to most of countries; please view below table for exactly shipping time to your location.

 

7-15 working days to: Most of Asia countries

10-16 working days to: USA , Canada , Australia , UK , Most of Europe countries

13-20 working days to: Germany , Russia

18-25 working days to: France , Italy , Spain , South Africa

20-45 working days to: Brazil , Most of South America countries

 

2. EMS/DHL/UPS Express

 

(1)Shipping Fee: Free for the order which meet the following requirements

Total price of the order >= 200USD or Total weight of the order >= 2.2KG

 

When the order meets to one of the above requirement, it will be shipped for FREE via EMS/DHL/UPS Express to below country.

Asia: Japan , South Korea , Mongolia . Malaysia , Singapore , Thailand , Vietnam , Cambodia , Indonesia , Philippines

Oceania: Australia , New Zealand , Papua New Guinea

Europe& America: Belgium, Britain, Denmark, Finland, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Switzerland, Germany, Sweden, France, Spain, USA, Austria, Canada

Note: Shipping Fee to other countries, please contact brit@xinhaoroom.com

 

(2) Shipping Time

Shipping time is 3-5 working day (about 1 week) to most of countries.

 

Because the package would be returned to the sender if it had not been signed by the receiver in 2-3 day (DHL) or 1 week (EMS,) or 2 weeks (Registered Email), please pay attention to the arriving time of the package.

 

Note:

 

1) APO and PO Box Addresses

 

We strongly recommend that you provide a physical address for order delivery.

Because that DHL and FedEx are unable to deliver items to APO or PO BOX addresses.

 

2) Contact Phone Number

Receivers' contact phone number is required by express shipping agency for the package delivery. Please provide us with your latest phone number.

 

3. Note

1) Delivery Time of mixed orders with items in different Shipping Status should be calculated using the longest estimate times listed.

2) Chinese Holiday Reminder: During annual Chinese holidays, services from certain suppliers and carriers may be affected, and delivery for orders placed around the following times may be delayed by 3 - 7 days: Chinese New Year; Chinese National Day,etc.

3) Once your order is shipped, you will receive an email notification from xinhaoroom.com